Shipping | The Fabric Store Online

Shipping

Free shipping on orders over $300 NZD!*

Is your order time sensitive? Let us know by leaving a note in your cart!

All fabric, supplies, and sample orders placed through our Online Store, are processed and dispatched from our New Zealand warehouse which is separate to all of our physical store locations.

If you are near one of our stores in New Zealand or Australia, it may be quicker for you to place a mail order directly with the store nearest you. You'll just need to check whether the store has the stock available that you are wanting to purchase.

We aim to cut and dispatch orders within 10 working days. If you have placed an order during a promotional period, this dispatch timeframe may swell up to 14 days. Please refer to your order confirmation email during sale time for a more accurate estimate. Please note, once dispatched, the courier is responsible for delivery and all deliveries are contactless unless otherwise requested.

New Zealand — Local Shipping

Standard Shipping: $10.00
Signature Required: $12.00
Samples: FREE

Delivery Times:
Delivery times from date shipped as follows:
North Island Metro: 1-2 Working Days
South Island: 2-3 Working Days
Rural Deliveries: 3-5 Working Days

Online orders to New Zealand addresses are sent via NZ Post read their updates here. To check if NZ Post are experiencing any delivery delays check their page here.

Standard Service:
Our standard service gives NZ Post the authority to leave your order in a safe spot if you are not at home at time of delivery. We strongly advise using our Special Instructions box at cart to provide delivery instructions when possible. You can customise your delivery with NZ Post to suit your needs, choose Parcel Leave, Parcel Redirect or Parcel Collect to ensure you get your order delivered first time.

NZ Post - Rural Delivery:
With access to New Zealand Post’s network, we can deliver to over 200,000 rural delivery addresses. Please note that delivering to rural addresses can add between 1-3 days to the standard targeted delivery times.

Click on your area below for standard shipping rates & timeframes:

Aus Post (Parcel Post) Standard:
Flat Rate: $15
Delivery to metro/urban address: 3-8 working days from date shipped (dispatched).
Delivery to rural address: 3-10 working days from date shipped (dispatched).
Service: Tracked
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us immediately after placing your order. Aus Post is able to deliver to PO Boxes and Parcel Lockers so please select his service if you require delivery to either of these.
The Australian Post Parcel Post service we use for online orders is managed through NZ Post and consequently your tracking will be through the NZ Post website. The from address printed on your label is a NZ Post depot based in NSW where your parcel will travel through on its way to you. Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have onshore Australian online distribution at present.
For up to date delivery timeframes for orders sent to Australia via NZPost/AusPost read their updates here.
DHL Express GoGreen+:
Flat Rate: $25
Delivery to metro/uban address: 2-3 working days from date shipped (dispatched).
Delivery to rural address: 3-5 working days from date shipped (dispatched).
Service: Tracked

For further information on DHL Express's specific time frames check their dedicated page here.
At The Fabric Store, we take our commitment to the planet seriously. Australian customers can choose to have their international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have onshore Australian online distribution at present. The DHL Express GoGreen+ $25 flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ to AUS. Some of the fabrics available online may also be available in your nearest TFS store in Australia. Our retail stores are able to offer more competitive Australian postage pricing, so we recommend getting in touch with the store nearest you if this is of interest. See our store details here.
Samples - Free Untracked NZ Post:
Price: Free
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
Metro & Rural: 10-30 Working Days.
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

Please read our International Ordering Guide for tips on how to avoid your shipment getting held up at customs.

The current threshold for Australia imports is $1000 (AUD). All purchases over this amount will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. Your local customs service will contact you to arrange payment of these. You can read more about this here.

If your order is near or over the threshold for your country please email us before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
DHL do not deliver to PO boxes or Parcel lockers within Australia, so please make sure you include a physical address if you select this shipping service. Australian Post do allow delivery to PO Boxes and Parcel lockers so please select this service at checkout if you require delivery to either of these.
For DHL general customer service information for customers calling from within Australia 13 14 06 (local call center).
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.au/en/express/tracking.html
For Australian Post general customer service information for customers calling within Australia +61 3 8847 9045
For Aus Post Track & Trace information relating to your parcel please visit,
https://auspost.com.au/mypost/track/search
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
If you are buying our fabric online in Cambodia, please contact us for shipping costs. Note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
https://www.logistics.dhl/bg-en/home/tracking.html
Check out our dedicated Canada Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Canada, please note that the threshold on packages entering Canada from overseas is currently $20 (CAD). All purchases over this amount will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies. We wish to provide an alternative to local fabric shops in Canada, however, we cannot absorb the extra costs incurred by Canadian customs.
For DHL General Customer Service information for Customers calling from within Canada 1-855-DHL-SHIP (1-855-345-7447)
For DHL Track & Trace information relating to your parcel please visit,
http://international.dhl.ca/en/express/tracking.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in China, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.cn.dhl.com/en/express.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

For DHL General Customer Service information for Customers calling within Hong Kong: 852 2400 3388
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.hk/en.html
For deliveries to India, please contact us before placing your order.

If you are buying our fabric online in India, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.co.in/en/express.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Malaysia, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL General Customer Service information for Customers calling within Malaysia: 1800- 888 388
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.my/en.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Mexico, please note that the threshold on packages entering Mexico from overseas is currently $50 (USD). All purchases over this amount will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies
For DHL Track & Trace information relating to your parcel please visit,
https://www.logistics.dhl/mx-es/home.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in New Caledonia, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.nl/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Norway, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.no/en/express/tracking.html
For deliveries to Pakistan, please contact us before placing your order.

If you are buying our fabric online in Pakistan, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.co.in/en/express.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

The current threshold for Philippines is ₱ 10,000 / $275 (NZD). All purchases over this amount will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.

DHL will unfortunately not deliver to PO boxes or Parcel lockers within Philippines, so please make sure you include a physical address when you are checking out in the online store.
For DHL General Customer Service information for Customers calling from within Philippines 811 7000 (local call center)
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.ph/en/express/shipping.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Malaysia, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you are buying our fabric online in Singapore, please note that the threshold on packages entering Singapore is currently $400 (SGD). All purchases over this amount will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL General Customer Service information for Customers calling within Singapore: 1800-285 8888
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.sg/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Malaysia, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you are buying our fabric online in Singapore, please note that the threshold on packages entering Singapore is currently $400 (SGD). All purchases over this amount will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you are buying our fabric online in South Korea, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
https://www.logistics.dhl/kr-en/home/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
For deliveries to Sri Lanka, please contact us before placing your order.

If you are buying our fabric online in Sri Lanka, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.co.in/en/express.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).
If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Switzerland, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.ch/en/express/tracking.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in French Polynesia, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
https://www.dhl.com/en/ti/country_profile.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Taiwan, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
www.logistics.dhl/tw-en/home/tracking.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Thailand, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL General Customer Service information for Customers calling within Thailand: 02-345-5000
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.co.th/en/express/tracking.html
Check out our dedicated European Shipping Guide here.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Turkey, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.pl/en/express/tracking.html.html
Check out our dedicated USA Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If your purchase is over the $800USD threshold, US customs will require your importer code and will contact you via phone to request this. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. For more information, read our overview page - Buying fabrics online in the USA
If you have any questions about customs duties and taxes, please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL General Customer Service information for Customers calling from within the United States
1-800-call-DHL (1-800-225-5345)
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com/en/express/tracking.html
Please contact us before placing an order if you have a Ukraine delivery address.
If you are buying our fabric online in Ukraine, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL Track & Trace information relating to your parcel please visit,
https://www.dhl.com.ua/en.html
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked
At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.
If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.
Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked
Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Vietnam, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.
Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.
For DHL General Customer Service information for Customers calling within Vietnam: 1800 1530 (Toll free)
For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.vn/en.html

Important Notes

Orders exceeding your countries current tax threshold will be subject to taxes and duties when being processed through customs. These taxes and duties will be calculated by your local customs agency, and will be the sole responsibility of the purchaser.

The full shipping cost to send a parcel may also be included as part of the total value of the parcel, even if you have not paid for the shipping yourself (free shipping offer). Additionally as we subsidise the shipping costs, the true cost of shipping is the value customs use, so if you require information on the full shipping cost of an order you would like to place please be in touch with us by email before you purchase and we will do our best to provide an accurate quote.

DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer. This is called an Advance Payment Surcharge.

We use DHL for all international deliveries (excluding sample purchases). If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. Please also note – shipping time frame may vary depending on your local customs agency. Unfortunately this is something us at The Fabric Store or DHL has no control over.

Orders placed during a sale or promotional period may take up to 10 working days to be processed. If your order is time sensitive please email contact@thefabricstoreonline.com and we will do our best to rush it through.

*Free shipping does not apply to wholesale orders. Orders to ROW countries not stated above do not qualify for our free shipping offer.

Cart0 units

Make By TFS

Sewing Labels

Poppy Coat

Sparrow Set

Free shipping on orders over $300 NZD!*

New Zealand — Local Shipping